Course 2 - Customer Relationship Building Skills
6 Topics • 12 Lessons
Understand the necessary daily habits, language and processes needed to develop a
positive impression that enhance trust and loyalty while improving customer pay sales
Course 2 - Customer Relationship Building Skills
Locked - finish Course 1 - Basic Skills Training to unlock this course.
How to unlock this course
Complete every lesson and pass every quiz in Course 1 – Basic Skills Training. This course opens automatically the moment you finish it — no extra payment, it is included in your Academy membership.
Trust is what turns a single job into a long-term customer. This course covers first impressions, active listening, setting expectations and following through.